Canada Shipping
We offer Free Shipping in Canada on qualifying orders.
Orders shipping to all provinces except Northwest Territories, Nunavut & Yukon Territory qualify for Free Shipping on orders over C$100+.
Northwest Territories, Nunavut & Yukon Territory qualify for Free Shipping on orders $150+.
USA Shipping
We offer Free Shipping in the USA on qualifying orders.
Orders shipping to Most States* qualify for Free Shipping on orders over US $70+
*The following American regions are excluded from this offer: Alaska, American Samoa, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico.
International Shipping
Unfortunately, we do not ship to any other countries at the moment.
Incorrect Addresses
It is the responsibility of you, the customer, to provide us with the correct shipping address when placing an order. If the order is shipped out to an incorrect address, or is sent back to us due to an error in the address, the customer will be liable to pay any additional shipping fees (eg. if you received Free Shipping, but your order was returned to us, and you do not wish to pay for shipping again, we will refund you for your order, minus the shipping cost).
It is the responsibility of you, the customer, to provide us with the correct shipping address when placing an order. If the order is shipped out to an incorrect address, or is sent back to us due to an error in the address, the customer will be liable to pay any additional shipping fees (eg. if you received Free Shipping, but your order was returned to us, and you do not wish to pay for shipping again, we will refund you for your order, minus the shipping cost). We do not ship to addresses with PO Box.
Business Days
All orders ship from Monday till Friday, excluding federal holidays in Canada.
T&C
Orders over $70 to most destinations in Canada and the US will ship for free, with some exceptions**.
* Free shipping subtotal is calculated before taxes and after any discounts are applied.
** The following North American regions are excluded from this offer: Alaska, American Samoa, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Northwest Territories, Nunavut, Palau, Puerto Rico, Yukon. We currently do not ship to International destinations.
Wholesalers are excluded from the free shipping policy. Orca Skincare reserves the right to refuse any order at its sole discretion.
